Dealing with Difficult People : 24 lessons for Bringing Out the Best in Everyone
Book Name : Dealing with Difficult People : 24 lessons for Bringing Out the Best in Everyone
Writer ：Rick Brinkman, Rick Kirschner
Publisher ：McGraw-Hill 2003
ISBN：0071416412
Format ：PDF；1.1MB；192 Pages
THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES
These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book’s main themes and action ideas, reduced to a manageable page count for on-the-go readers.
Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.
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